Senior Account Manager - Penbox

🎯 Role : Senior Account Manager at Penbox

📍 Location : 2-3 days a week from offices in Etterbeek, Brussels (office days on Wednesdays and Fridays)

Competitive salary + stock options 

Ready to step out of the shadows and into the spotlight? 🌟

You’re at a point in your career where you want more than just a job.

You’ve built lasting client relationships, navigated complex sales and have a knack for spotting the opportunities others miss.

But now, you’re ready for more. More ownership. More momentum. More impact.💥

Driven by optimisation and focused on making things better for your clients, your team and your own growth. 🚀

At Penbox, we’re bringing intelligence to every customer case.  

Our AI powered platform handles customer cases twice as fast and saves hours on email exchanges. Penbox Intelligence automates forms, documents and communication – beautifully. Giving customers more time for what matters most.

Not to mention… we’re scaling fast. €1M ARR and growing. 🤩

With a breakthrough AI product that’s gaining traction. You’ll be on the front line of growing an ambitious business with huge potential for new markets and verticals.

Join a small, high-energy team of experts, where your voice will really matter.🗣️

Now you have the opportunity to drive the growth of a cutting edge tool built to simplify complexity and transform any admin task.

Beginning to sound like your next role?

What You’ll Do

▶️ Be the trusted advisor for SMEs, scale-ups and global enterprises. Companies like Allianz and Revolut already rely on Penbox to collect and process data at scale and boost efficiency.

▶️ Own the full GTM cycle—closing new opportunities, growing existing accounts and setting customers up for long-term success.

▶️ Collaborate closely with the Penbox leadership and product teams. You’ll build on strong foundations and play a key role in shaping what comes next – there’s plenty to do and your impact will be felt from day one.

▶️ Balance strategic thinking with hands-on execution—this is a role where you make things happen.

▶️ Be the voice of the customer—driving adoption, expansion, and innovation.

Could This Be You?

✅ 5+ years of experience in Account Management, Customer Success, or Sales, ideally in a SaaS or strategy consulting environment.
✅ Process-oriented mindset—you know how to apply structure to complex operating models.
✅ A consultative seller—you thrive on helping clients solve real business challenges.
✅ Well-connected—you have an existing network in admin-intensive industries (a plus, not a must).
✅ Hunter mentality—you’re proactive, comfortable with outreach, and driven to grow accounts.
✅ AI-curious—excited about innovation and how technology reshapes industries.
✅ Bilingual— English & French and/or Dutch.

About Penbox

Penbox is a Brussels-based tech start-up revolutionizing how admin-intensive industries like insurance, legal, HR and many more  collect, process and manage customer cases. With an AI low-code platform trained on customer operations, Penbox streamlines every step of customer cases with powerful, intelligent tools – from the first email to the final signature.  

Backed by Fortino Capital and The Faktory Fund, Penbox has grown in the Insurtech space and is now expanding in other verticals. Since its founding in 2020, the company has expanded across Belgium and France, serving over 300 corporate clients.

Like what you’ve read and curious to learn more? You can reach out in the following ways :

📧 Email: Reach out directly at christophe@penbox.io

▶️ Apply Now: Simply hit the apply button